Health measures

In accordance with the recommendations put together by the consultative committee, SPARKOH! is introducing a series of health measures to make sure the site can reopen safely. Our teams are doing everything they can to make sure they can welcome you in the best possible conditions whilst respecting the unique nature of our site: a venue dedicated to interaction and experiences.

Book your visit
Buy your ticket and book your visit online in advance.
Your tickets are only valid on the day specified when purchased to limit the number of visitors each day. Booking is mandatory.

Season tickets, free tickets, discounts

Anybody with a season ticket must also get a ticket online (> season ticket visit €0) to book a day for their visit. The same is true for anyone entitled to a discount or free ticket.

Measures in place for visitors
All protective measures continue to apply during your visit.

  • Masks are compulsory for those over the age of 12
  • Wash your hands before you enter any new area
  • Follow the floor markings and signs showing which way to go
  • Stay 1.5m away from others where necessary
  • Enfant masqué qui fait stop avec sa main

    Measures in place in the museum space
    To ensure the best safety conditions:

    Hygiene

  • Hand sanitiser at the entrance and exit of each area
  • Enhanced cleaning of different areas and bathrooms

  • Social distancing

  • Routes marked with arrows and signs that must be followed
  • “COVID” information in three languages in each area
  • Plexi screens at reception

  • Catering

  • Catering on site (inside or on the terrace)
  • Picnics allowed
  • Any questions ?

    Do I have to book a timeslot for my visit?

    No, there are no time slots for visits. However, you do need to choose the date for your visit when you buy your tickets.

    Do I have to buy my tickets online?

    Unless otherwise specified, all tickets must be purchased online so that we can manage daily numbers.
    When you buy your ticket, you will need to choose a date for your visit. Your tickets will only be valid on this date. If numbers allow it on the day and you have forgotten to buy your tickets online, you may be able to buy them when you are here.  Unused tickets will no longer be valid.

    To use Sodexo/Edenred/Frameries/Sport et culture vouchers, you can buy your tickets directly from the ticket office on the day of your visit.

    We would like to come in a group. Is that possible?

    To guarantee the best possible conditions for visitors, group visits are currently restricted. Reservation required via hello@sparkoh.be or 065 61 21 60.

    I would like to book a room for an event. Is that possible?

    If you would like to organise an event at SPARKOH! and/or hire a room, you can contact the events department by emailing event@sparkoh.be
    Depending on availability and subject to the measures taken by the CNS about gatherings during events.